1. Introduction CHIMOGA LOCKS 254 (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, use our services, or interact with us online. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, contact details, and payment information when you book an appointment, purchase products, or contact us.
• Service Information: Details about the services you request, preferences, and any feedback you provide.
• Technical Information: When you visit our website, we may collect information such as your IP address, browser type, and usage data through cookies and similar technologies.

3. How We Use Your Information

• Service Delivery: To provide and manage your appointments, deliver services, and process payments.
• Communication: To contact you regarding your appointments, respond to inquiries, and send you service-related updates.
• Marketing: To send you promotional materials, special offers, and newsletters, if you have opted in to receive such communications.
• Improvement: To analyze usage data and feedback to improve our services, website, and customer experience.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

4. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, processing payments, and conducting marketing activities. These providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of CHIMOGA LOCKS 254, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Your Rights and Choices

• Access and Correction: You have the right to access and update your personal information. Contact us to request corrections or updates.
• Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Children’s Privacy Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services after changes are made constitutes acceptance of the revised Privacy Policy.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CHIMOGA LOCKS 254
Ngong Lane, Ngong Rd, Nairobi
0700 173602
[email protected]

Thank you for trusting CHIMOGA LOCKS 254 with your personal information. We are committed to safeguarding your privacy and providing you with exceptional service.